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Restaurant Upselling Scripts Repository

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Phrases That Don't Feel Pushy — Expanded



Upselling should never feel like selling. The best servers increase check averages by making recommendations that genuinely enhance the guest experience.


This repository provides natural, customer-friendly upselling phrases that help restaurant staff suggest appetizers, beverages, desserts, premium upgrades, and add-ons without creating pressure or discomfort.


Use these phrases as inspiration rather than word-for-word scripts. The most effective upselling sounds conversational, authentic, and personalized to each guest.


Casual Dining Restaurants

Low-Price Point Upselling


Appetizers


Instead of: "Do you want an appetizer?"

Try:


  • "Many guests enjoy starting with our garlic bread while they look through the menu."

  • "The loaded potato skins are one of our most popular items if you'd like something to share."

  • "Would you like something small for the table while the kitchen prepares your meals?"

  • "Our chicken wings are a great way to kick things off — they come in three different sauces."

  • "While you're deciding, can I bring out some of our fresh-baked bread? It's complimentary."

  • "A lot of families enjoy our sampler platter to start — it's great for sharing."

  • "Our soup of the day is really popular on days like today — would you like to hear what it is?"

  • "If you're not in a rush, our calamari is a wonderful way to begin the meal."

  • "The dip board is a great starter if you're planning to share a few things."

  • "We just introduced a new bruschetta — many guests have been loving it this week."


Beverage Upgrades


  • "For only a little more, we can make that a large."

  • "Our fresh lemonade pairs really well with that dish."

  • "Would you like to add a refillable soft drink instead of bottled water?"

  • "We have a great selection of local craft sodas if you'd like something a little different."

  • "Can I start everyone off with sparkling or still water while you look at the menu?"

  • "We have freshly squeezed orange juice today — would you like a glass to start?"

  • "Our iced teas are brewed in-house — peach, classic, and hibiscus. Would you like to try one?"

  • "If you enjoy something cold and refreshing, our house lemonade is made from scratch daily."

  • "We also have a smoothie of the day if anyone is interested in something lighter."

  • "Instead of a regular coffee, would you like to try our cold brew? It's very popular."


Side Upgrades


  • "Most guests choose the seasoned fries with that burger."

  • "Would you like to upgrade to sweet potato fries?"

  • "The onion rings are a great addition if you're feeling hungry."

  • "Our coleslaw is homemade — a lot of guests add it as a side with that dish."

  • "You can swap the garden salad for our Caesar salad for just a small addition."

  • "The loaded mash is a really popular side if you'd like something more filling."

  • "We have a seasonal vegetable side today that goes beautifully with that."

  • "Would you like to add a side of our house-made mac and cheese? It's a guest favourite."

  • "For a little extra, we can double up on the protein if you're quite hungry."

  • "Our corn on the cob is a great addition — especially with the butter glaze."


Desserts


  • "I know it's early, but I'll mention now — our warm brownie with ice cream sells out most evenings."

  • "Would you like me to put in a dessert order while you're finishing up so there's no wait?"

  • "Our milkshakes double as dessert if you'd like something sweet to finish."

  • "The churros are made fresh to order — they take a few minutes, but they're worth it."

  • "We have a dessert platter that's great for sharing if no one can decide."

  • "If you have a sweet tooth, our cookie dough skillet is hard to say no to."


Mid-Range Casual Dining


Entrée Enhancements


Steak and Grill Concepts


  • "Would you like to add sautéed mushrooms or pepper sauce to your steak?"

  • "The garlic prawns are a popular addition if you'd like to make it a surf-and-turf."

  • "Many guests enjoy pairing that cut with our truffle fries."

  • "We have a compound butter option — herb or blue cheese — that really elevates the steak."

  • "Would you like to add a béarnaise sauce? It's a classic match with that cut."

  • "Our bone marrow butter is a chef recommendation with the ribeye — it's quite special."

  • "For a little extra, we can do a cheese crust on that if you enjoy something richer."

  • "A lot of guests add our chimichurri on the side — it's a really fresh complement."

  • "Would you prefer the steak with our signature house rub or would you like it plain?"

  • "If you enjoy a smoky flavour, our BBQ glaze is a popular addition with that."


Pasta and Comfort Concepts


  • "Would you like to add a protein to that pasta — grilled chicken, prawns, or bacon?"

  • "Our fresh pasta upgrade is popular — it makes quite a difference in texture."

  • "A side of our house bread is perfect for finishing the sauce — would you like some?"

  • "For something heartier, you can add a poached egg on top of that — many guests love it."

  • "Our parmesan is freshly grated at the table if you'd like some with that."


Beverage Pairings


  • "That dish goes particularly well with our house red wine."

  • "Would you like a craft beer recommendation to match your meal?"

  • "Our freshly made iced tea complements those flavors nicely."

  • "We have a rotating tap selection — I can suggest one that works well with what you've ordered."

  • "If you're in the mood for something light, our rosé is very food-friendly and popular right now."

  • "A sparkling water can really cleanse the palate between courses — would you like some?"

  • "Our sommelier has put together a short wine list — can I show it to you?"

  • "For those not drinking alcohol, our house-made ginger beer is a great pairing."

  • "We have a local brewery partnership — their pale ale is a beautiful match with that burger."

  • "If you enjoy something sweet with your meal, our mango lassi is a lovely option."


Italian Restaurants

Pasta and Main Course Upselling


Starters


  • "The bruschetta is perfect for sharing while your pasta is being prepared."

  • "Many tables start with our antipasto platter."

  • "Our burrata is served with heritage tomatoes and basil oil — it's a wonderful way to begin."

  • "The arancini are crispy on the outside and creamy inside — a real guest favourite."

  • "Would you like some focaccia while you wait? It comes with our house olive oil and balsamic."

  • "Our carpaccio is a light but elegant starter if you'd like something before the pasta."

  • "The zucchini flowers are only available seasonally — tonight is a good night to try them."

  • "For the table, our charcuterie board is wonderful to share while everyone settles in."

  • "We have a warm olive dish to start — marinated in herbs and citrus. Would you like some?"

  • "The prosciutto e melone is a classic Italian starter — very refreshing and light."


Premium Pasta Additions


  • "Would you like to add grilled chicken to your pasta?"

  • "The prawns are an excellent addition if you'd like something more substantial."

  • "We can add a slow-braised short rib to that pappardelle if you'd like a richer dish."

  • "Lobster is available as an addition to our linguine tonight."

  • "A truffle oil drizzle is a popular upgrade on our carbonara — it adds a beautiful depth."

  • "Our freshly shaved parmesan is a lovely finishing touch — would you like some added?"

  • "You can substitute regular pasta for our house-made fresh pasta for a small addition."

  • "Would you like some extra nduja on the side? It adds a wonderful spicy kick."

  • "For the risotto, we can add seared scallops — it makes it quite a centrepiece dish."

  • "Our Sicilian bread crumbs are a lovely crunchy garnish if you'd like them on top."


Wine Pairings


  • "That pasta pairs beautifully with a glass of Chianti."

  • "If you enjoy white wine, I'd recommend our Pinot Grigio with that dish."

  • "Our Barolo is a wonderful match for the lamb — it's one of the kitchen's top recommendations."

  • "For the seafood pasta, our Vermentino from Sardinia is a lovely choice."

  • "We have a Prosecco available by the glass — a great way to start the evening."

  • "If you'd like something lighter, our house white is crisp and very food-friendly."

  • "For those who prefer red, our Montepulciano is very approachable and pairs with most dishes."

  • "We have an Amarone available for special occasions — it's a beautiful wine if you'd like to see it."

  • "Our sommelier has selected an Italian orange wine that works wonderfully with the antipasto."

  • "A glass of Soave is an underrated pairing with white sauces — I'd be happy to bring one."


Desserts


  • "If you save room later, our tiramisu is made fresh daily."

  • "Our panna cotta is a guest favourite."

  • "The cannoli are filled to order, so the shell stays crispy — worth trying."

  • "Our gelato is made in-house — pistachio, salted caramel, and dark chocolate tonight."

  • "The affogato is a lovely way to finish — espresso poured over vanilla gelato."

  • "Our torta della nonna is a traditional Italian grandmother's cake — very comforting."

  • "We have a seasonal tart tonight made with local fruit — the pastry chef is quite proud of it."

  • "If you enjoy coffee desserts, our espresso mousse is a lighter alternative to the tiramisu."

  • "The ciambella is a classic Italian ring cake — wonderful with our dessert wine."

  • "Would you like to see our dessert wine list? We have a beautiful Vin Santo."


Asian Restaurants

Sushi and Japanese Cuisine



Starters


  • "Many guests begin with edamame or spring rolls."

  • "The tempura platter is ideal for sharing."

  • "Our miso soup is freshly made and a lovely way to warm up before the main dishes."

  • "The gyoza are pan-fried to order — a really popular start."

  • "Would you like to try our agedashi tofu? It's a delicate but flavourful way to begin."

  • "Our Japanese fried chicken — karaage — is very popular as a starter or side."

  • "The salmon tataki is a lighter option if you're looking for something fresh to begin with."

  • "We have a cold soba salad as a starter today — it's very refreshing."

  • "Our takoyaki — octopus balls — are a street food favourite that many guests enjoy first."

  • "For the table, our sharing platter gives you a taste of several starters at once."


Sushi Enhancements


  • "Would you like to add a specialty roll to complement your selection?"

  • "The salmon roses are very popular alongside those rolls."

  • "Our chef's selection omakase is available tonight if you'd like to leave it in his hands."

  • "Adding a tuna tataki roll would give you a nice variety alongside the maki."

  • "Our signature dragon roll pairs really well with what you've chosen."

  • "Would you like to add a sashimi platter on the side? It's a nice complement to the rolls."

  • "The spicy tuna crispy rice is a dish many guests add on after they see it come out."

  • "Our uni nigiri is very fresh today — the kitchen just received a new delivery."

  • "If you enjoy something a little luxurious, our wagyu beef roll is a real treat."

  • "A mixed sashimi boat is a great addition if you'd like to try a wider variety."


Beverage Suggestions


  • "Would you like to try a Japanese beer with that?"

  • "Our green tea is a great match for those flavours."

  • "We have a curated sake list — I can recommend one based on what you've ordered."

  • "Our yuzu lemonade is very popular — it's citrusy and pairs well with the fish."

  • "A cold Sapporo is a classic with sushi if you'd like something refreshing."

  • "Our house-made plum wine is wonderful if you'd like something a little sweet and different."

  • "For non-alcoholic options, our matcha latte is beautifully made."

  • "Would you like a warm sake? It's particularly nice to begin the meal with."

  • "Our sparkling yuzu sake is a great aperitif if you'd like to start with something special."

  • "We have a Japanese whisky highball — very light and food-friendly."


Chinese Restaurants


Starters and Shared Dishes


  • "Our spring rolls are made with a homemade wrapper — quite different from most."

  • "The dim sum basket is a lovely way to start if everyone would like a taste of something."

  • "Would you like some prawn crackers while you decide?"

  • "Our wonton soup is a guest favourite as a starter — very warming."

  • "The crispy duck pancakes are a popular sharing dish to begin with."

  • "For larger tables, our lazy Susan banquet menu is a wonderful way to experience the full kitchen."

  • "Our pork belly bao buns are a great starting bite before the mains arrive."

  • "The XO sauce scallops are a popular first course if you enjoy seafood."


Main Course Enhancements


  • "Would you like to add a side of steamed jasmine rice or would you prefer fried rice?"

  • "Our claypot dishes are slow-cooked and very popular — worth considering alongside your order."

  • "Adding the crispy noodle cake as a base for that dish is very popular."

  • "We can upgrade the protein in that dish to king prawns if you'd like."

  • "Our lobster is available in a ginger and spring onion preparation tonight — a real centrepiece."

  • "The dried scallop fried rice is a step up from regular fried rice — very aromatic."


Tea and Beverages


  • "Would you like some Chinese tea to start? We have jasmine, pu-erh, and oolong."

  • "Our chrysanthemum tea is very calming and goes beautifully with the food."

  • "We have a lychee cocktail that pairs wonderfully with the duck dishes."

  • "For something warming, our hot barley water is very traditional and popular."


South-East Asian Restaurants (Thai, Vietnamese, Filipino, Indonesian)


Starters


  • "Our papaya salad is a great light start — spicy, sour, and very refreshing."

  • "The fresh rice paper rolls are very popular as a shared starter."

  • "Our satay skewers are wonderful to snack on while the mains are being prepared."

  • "A bowl of tom yum soup is a lovely warming starter."

  • "The roti with curry dipping sauce is very popular — it's hard to stop once you start."

  • "Our banh mi board is a new addition — a great way to begin the meal."


Main Course Enhancements


  • "Would you like to add extra protein to your noodles? We have tofu, chicken, or prawns."

  • "Our larb gai is wonderful alongside the curry — it adds a fresh contrast."

  • "A side of sticky rice is very popular with that dish."

  • "Would you like your curry with coconut rice instead of steamed? Many guests prefer it."

  • "Adding a fried egg on top is a very popular option with the rice dishes."

  • "We can increase the heat level if you enjoy a spicier version."


Beverages


  • "Our Thai iced tea is made fresh and very popular — it's creamy and lightly sweet."

  • "Would you like to try a young coconut? It's very refreshing with spicy food."

  • "Our pandan lemonade is a lovely non-alcoholic pairing."

  • "We have a lemongrass gin cocktail that goes really well with the Thai dishes."

  • "A cold Singha or Tiger beer is a classic match with the food."


Indian Restaurants


Starters


  • "Our onion bhaji is made to order and very crispy — a wonderful way to start."

  • "The samosa chaat is a popular starter — topped with tamarind and coriander chutney."

  • "Would you like some pappadums while you decide on your order?"

  • "Our seekh kebabs are cooked fresh in the tandoor — a real highlight."

  • "The dahi puri is a great light bite if you'd like something refreshing to begin."

  • "Our sharing platter covers a good range of starters if the table would like variety."


Bread and Accompaniments


  • "Can I recommend some garlic naan or peshwari naan alongside that curry?"

  • "Our paratha is wonderful for scooping the dal — would you like some?"

  • "A side of raita is lovely for cooling the palate — especially with the spicier dishes."

  • "We have a house-made mango pickle that goes beautifully with the biryani."

  • "Pilau rice is a step up from plain rice — it's fragrant and very popular."

  • "Our saffron rice is a special addition if you'd like something a little more aromatic."


Main Course Enhancements


  • "We can add paneer to that curry if you'd like more substance."

  • "Our slow-cooked lamb shank is a beautiful centrepiece dish if you'd like something special."

  • "Would you like to try our dal on the side? It complements most of the curries really well."

  • "Our butter chicken is mild enough that it pairs beautifully alongside a spicier dish."

  • "The thali gives you a full spread of flavours — a great option if you enjoy variety."

  • "Adding a bone-in chicken piece to the biryani is very popular."


Beverages


  • "Our mango lassi is freshly blended and very popular — it cools the palate nicely."

  • "A sweet or salty lassi is a traditional pairing with the drier dishes."

  • "We have a house masala chai that's brewed the traditional way — lovely after the meal."

  • "Would you like a Kingfisher beer? It's a classic pairing with Indian cuisine."

  • "Our house-made rose sherbet is a refreshing non-alcoholic option."

  • "For cocktails, our cardamom gin is a beautiful match with the spices in the food."


Mexican Restaurants

Natural Upselling Opportunities


Appetizers


  • "Would you like some fresh guacamole for the table?"

  • "Many guests start with our loaded nachos."

  • "Our street corn — elote — is a popular starter with a chili-lime butter finish."

  • "The queso fundido is great for sharing — it comes with warm tortilla chips."

  • "Our ceviche is very fresh today — a light and vibrant way to begin."

  • "The tostadas are a great finger food to enjoy while you're looking at the menu."

  • "We have a trio of salsas — mild, roasted, and habanero — with fresh chips to start."

  • "Our black bean soup is a warming starter that many guests add on."

  • "Would you like some fresh tortillas for the table? They're made in-house."


Meal Enhancements


  • "Would you like extra guacamole with your meal?"

  • "Adding grilled shrimp is a popular option."

  • "You can upgrade your protein to carnitas or barbacoa — both are slow-cooked in-house."

  • "Would you like to add a fried egg on top of that? It's very popular with the enchiladas."

  • "Our crema is house-made and a great addition to any of the dishes."

  • "We can add extra cheese or jalapeños at no extra charge — just let me know."

  • "Our Chipotle aioli on the side is a popular upgrade — it goes with almost everything."

  • "For something a little more filling, we can add a side of refried beans and rice."

  • "Adding roasted poblano peppers is very popular with that dish."

  • "Would you like a side of our street-style pickled vegetables? They add a great contrast."


Drinks


  • "That pairs perfectly with one of our margaritas."

  • "Would you like to see our tequila selection?"

  • "Our house margarita is made with fresh lime and agave — very popular."

  • "We have a mezcal cocktail that is a smoky alternative to the classic margarita."

  • "A cold Mexican lager is a classic match — Modelo or Corona, whichever you prefer."

  • "Our agua fresca changes daily — today it's hibiscus. Would you like to try one?"

  • "Our spicy mango margarita is one of our most requested cocktails right now."

  • "For non-alcoholic, our horchata is creamy, sweet, and very refreshing."

  • "Would you like a michelada? It's a tomato and beer cocktail — very popular in Mexico."

  • "Our tamarind margarita is a great option if you enjoy something a little sweet and sour."


Middle Eastern And Mediterranean Restaurants

Sharing and Mezze Upselling


Mezze and Starters


  • "Many tables begin with a mezze selection — it's a wonderful way to share and explore flavours."

  • "Our hummus is made fresh in-house with chickpeas and tahini — would you like some for the table?"

  • "The falafel plate is a great starter — very crispy and served with tahini and pickles."

  • "Our fattoush is a refreshing salad with pomegranate — lovely to share to begin."

  • "The kibbeh is made the traditional way — very popular with first-time guests."

  • "Our warm flatbread comes straight from the oven — it's perfect with the dips."

  • "For the table, our meze board covers five or six different dips and pastries."

  • "Our stuffed vine leaves are a guest favourite — served warm with lemon."

  • "The labneh is house-strained and served with olive oil and za'atar — quite special."

  • "Our sigara böreği — cheese pastries — are a lovely lighter bite to start with."


Main Course Enhancements


  • "Would you like your lamb served with our house-made harissa on the side?"

  • "Adding a slow-cooked lamb shank to share is very popular for larger tables."

  • "Our saffron rice is a lovely upgrade from plain rice with that tagine."

  • "A side of roasted vegetables with preserved lemon is a beautiful complement."

  • "Our pita bread is baked in-house — would you like some alongside the main?"

  • "We can add a marinated halloumi piece as an addition to most dishes."


Beverages


  • "Our freshly squeezed pomegranate juice is very popular — sweet and very striking."

  • "Would you like to try a mint lemonade? It's made fresh and very refreshing."

  • "Our house rose water lemonade is unique and very popular."

  • "For something warm, our karak chai is a fragrant spiced tea — lovely after the meal."

  • "We have a Lebanese wine selection — would you like me to describe them?"

  • "Our ayran — cold yoghurt drink — is a traditional and very cooling pairing."


French Restaurants

Classic French Upselling


Starters


  • "Our French onion soup is made the traditional way — would you like to begin with a bowl?"

  • "The escargot is very popular as a starter — baked in herb butter."

  • "Our duck rillettes are a house speciality — served with cornichons and fresh bread."

  • "The steak tartare is prepared tableside if you enjoy that kind of theatre."

  • "A charcuterie board is a wonderful way to begin — especially with a glass of Burgundy."

  • "Our foie gras is available as a starter tonight — a classic choice for a special evening."

  • "The salade niçoise is a lovely light option if you'd prefer to begin with something fresh."

  • "Would you like some sourdough while you decide? Our butter is churned in-house."


Main Course Enhancements


  • "We have a truffle supplement available for several of the main courses."

  • "Our sommelier recommends a Côtes du Rhône with the duck — may I bring a glass?"

  • "Would you like the sauce on the side or poured over the dish?"

  • "A side of our gratin dauphinois is very popular with the lamb."

  • "Our ratatouille is a beautiful accompaniment to the fish tonight."

  • "For an extra indulgence, we can add a pan sauce of your choice — red wine or cream."


Desserts and Cheese


  • "Our cheese trolley comes with five selections — would you like to finish with cheese before dessert?"

  • "The crème brûlée is finished tableside — quite a lovely moment."

  • "Our soufflé takes 20 minutes — would you like me to put in the order now?"

  • "The profiteroles are a lighter option — filled with chantilly cream and a warm chocolate sauce."

  • "Our tarte tatin is made from apples slowly caramelised in brown butter — very comforting."

  • "A glass of Sauternes with the foie gras or dessert is very traditional — would you like one?"


Premium Dining Restaurants

Fine Dining Upselling


Preferred Approach


In fine dining, recommendations should feel consultative rather than promotional. Read the guest carefully — some want detailed guidance, others prefer space to decide. Always offer, never push.


Aperitifs and Pre-Meal


  • "May I offer you an aperitif while you settle in? Our Champagne is a lovely way to begin the evening."

  • "We have a house Negroni that has been very well received — would you like to start with one?"

  • "Our bartender has put together a seasonal welcome cocktail — shall I bring one for each of you?"

  • "If you enjoy gin, our tonic selection is quite impressive — I'd love to tell you about it."

  • "A glass of our house Champagne is a wonderful way to begin a special evening."

  • "For those who prefer non-alcoholic, our shrub and soda selections are very thoughtfully made."


Entrée and Tasting Menu Suggestions


  • "If you enjoy seafood, our chef's scallop starter would complement your selection beautifully."

  • "May I recommend a wine pairing that enhances the flavours of this dish?"

  • "The tasting menu offers an excellent way to experience several of the chef's specialties."

  • "For a special occasion, many guests choose to begin with our oyster selection."

  • "The chef has added a supplementary course this evening — a truffle risotto — if you'd like to include it."

  • "Our tasting menu can be paired with wines from our sommelier, or you're welcome to order à la carte."

  • "This evening we have a special menu curated around seasonal produce — may I describe it?"

  • "If you enjoy game, our venison is outstanding tonight — the kitchen has done something special with it."

  • "For those celebrating, our chef's table experience is available with advance notice for future visits."

  • "The kitchen has suggested a small amuse-bouche to begin — shall I bring that for the table?"


Wine and Beverage


  • "Our sommelier would be delighted to suggest a wine journey for the evening if you'd like."

  • "We have a rare bottle of Pétrus from 2012 available if you're looking for something extraordinary."

  • "May I present our wine list? Our sommelier has flagged several excellent-value options."

  • "For those who prefer a full pairing, we can match each course with a different wine — the sommelier recommends five pours this evening."

  • "Our cellar holds wines going back to 1985 — if you have a special year in mind, do ask."

  • "We have a half-bottle selection if you'd like to enjoy two different wines across the meal."

  • "A dessert wine with the cheese course is something our sommelier particularly recommends tonight."

  • "If you enjoy natural wines, we have a small selection that pairs beautifully with the tasting menu."


Desserts and Digestifs


  • "Our pastry chef's signature dessert is available this evening."

  • "If you have room for one final course, I highly recommend the chocolate soufflé."

  • "Our cheese trolley includes twelve varieties — some quite rare — if you'd like to finish that way."

  • "A digestif is a lovely way to end the evening — shall I bring the trolley?"

  • "Our Calvados is very special — aged eighteen years and a perfect match with the tart."

  • "The petit fours are compliments of the kitchen — they'll come with your coffee."

  • "Our dessert tasting is a wonderful way to experience the pastry team's work — four courses."

  • "If you enjoy whisky, our Japanese selection is a lovely way to close the evening."

  • "A glass of aged port with the dark chocolate dessert is a classic pairing — may I suggest one?"


Breakfast And Brunch Restaurants

Morning Upselling


Food Additions


  • "Would you like to add an extra egg or two to that?"

  • "Our avocado is very popular as an addition — it goes beautifully with that dish."

  • "We have smoked salmon available as an upgrade on the eggs Benedict."

  • "Adding halloumi is a popular option — it adds a great savoury element."

  • "Our sourdough bread is baked in-house — would you like that instead of regular toast?"

  • "A side of our house-made granola is a nice addition if you'd like something sweet alongside."

  • "Many guests add a second side — our grilled tomatoes or roasted mushrooms are very popular."

  • "Would you like to add a breakfast sausage or two? Our local butcher makes them."

  • "Our açaí bowl can be upgraded with nut butter and fresh banana if you'd like."

  • "For something more filling, we can add a short stack of pancakes on the side."


Beverages


  • "Can I start you off with a coffee or a freshly pressed juice?"

  • "Our cold brew is made overnight — very smooth. Would you like to try it instead?"

  • "We have a matcha latte if you're looking for something different from coffee."

  • "Our turmeric latte is very popular — it's warming and caffeine-free."

  • "Would you like a smoothie alongside your breakfast? We have four on the menu today."

  • "Our Bloody Mary is house-made — very popular for weekend brunch if you're so inclined."

  • "We press our juices fresh each morning — orange, grapefruit, green, and beet today."

  • "A sparkling elderflower is a lovely soft option if you'd like something a little celebratory."

  • "For something comforting, our hot chocolate is made with real dark chocolate."

  • "Would you like a second coffee? I can bring it when your food is ready."


Steakhouses

Steak Upselling


Cuts and Upgrades


  • "Our wagyu supplement is available for most of the cuts tonight — it's quite exceptional."

  • "The tomahawk is our most impressive cut — it serves two and makes quite an entrance."

  • "Would you like to hear about our dry-aged options? We have a 45-day and a 60-day available."

  • "Our bone-in ribeye has more flavour than the boneless — many guests prefer it."

  • "For something a little more indulgent, our surf-and-turf is very popular."

  • "If you're looking for the most tender option, our tenderloin is always a safe choice."

  • "Our côte de boeuf is designed for sharing — it comes carved at the table."

  • "We have a Wagyu flight available if you'd like to try three different grades side by side."


Sauces and Toppings


  • "Would you like to add a sauce? Our béarnaise and pepper sauce are both house-made."

  • "Our bone marrow butter is a chef's favourite — it melts beautifully over the steak."

  • "We have a blue cheese crust option that's very popular with the sirloin."

  • "Adding truffle butter is a lovely upgrade — would you like that on the side or on top?"

  • "Our chimichurri is made fresh daily — a lovely South American-inspired option."


Sides


  • "Our creamed spinach is a steakhouse classic — a real crowd favourite."

  • "The triple-cooked chips are very popular — crispy on the outside and fluffy inside."

  • "For something indulgent, our mac and cheese gratin is very popular."

  • "Our roasted bone marrow is a wonderful side if you enjoy something rich."

  • "A Caesar salad is a great contrast to the richness of the steak — very refreshing."


Seafood Restaurants

Ocean-to-Table Upselling


Starters


  • "Our oysters are very fresh today — would you like to start with a half dozen?"

  • "The seafood chowder is a house speciality — very warming to begin with."

  • "Our prawn cocktail is presented beautifully — a wonderful starter for the table."

  • "The crab cakes are one of our most requested starters — made with hand-picked crab."

  • "Would you like a seafood platter to share? It's a spectacular way to begin the meal."


Main Course Enhancements


  • "Our whole fish can be prepared either grilled or baked with herbs — the kitchen recommends grilled tonight."

  • "Adding a lobster tail alongside that is a very popular indulgence."

  • "Our butter poaching option is available for the fish if you'd like something richer."

  • "We can add a side of crab claws if you'd like something to pick at."

  • "Our Champagne beurre blanc is a beautiful sauce option with the halibut."

  • "Would you like the fish served with capers and lemon brown butter? It's the kitchen's preferred preparation."


Beverages


  • "Our Chablis is a classic pairing with oysters — it's very mineral and clean."

  • "A crisp Sauvignon Blanc would go beautifully with the fish — shall I bring a glass?"

  • "Our house-made dill lemonade is a wonderful non-alcoholic pairing with seafood."


Dessert-Specific Upselling

End-of-Meal Phrases


Timing and Approach


  • "Before I clear, can I tell you about our desserts? The kitchen does some really lovely things."

  • "Our dessert menu is separate — I'll leave it with you while you finish your drinks."

  • "I'll mention our desserts now in case you'd like to save a little room."

  • "If you're on the fence, the chocolate fondant and the lemon tart are the two I'd personally choose between."

  • "Our desserts are designed for sharing if you'd like to try a few things."

  • "Many guests who say they're full end up choosing something once they see the dessert menu."


Specific Phrases


  • "The chocolate fondant takes twelve minutes — shall I put in the order now?"

  • "Our ice cream is churned in-house — would you like a scoop or two alongside anything?"

  • "If you enjoy coffee, our affogato is a lovely light way to finish."

  • "The pavlova is very popular at the moment — it's seasonal fruit and very light."

  • "Our cheese board is a savoury option to end the meal — four or six selections."

  • "A dessert wine with that would be wonderful — shall I bring the list?"

  • "Our birthday cake is available with 24 hours' notice — just something to keep in mind for next time."

Universal Upselling Phrases

These phrases work in almost any restaurant


Customer-Focused Openers


  • "Many guests enjoy..."

  • "One of our most popular choices is..."

  • "A great complement to that would be..."

  • "If you're feeling hungry, you might enjoy..."

  • "Would you like me to recommend something that pairs well with that?"

  • "That's excellent on its own, but many guests also add..."

  • "Before you decide, can I just mention one thing that goes really well with that?"

  • "A lot of tables tonight have been loving..."

  • "Our kitchen recommends..."

  • "If I were choosing, I'd probably add..."

  • "That's a brilliant choice — and it goes especially well with..."

  • "Can I tell you about something that would really elevate that?"

  • "Something that a lot of regulars enjoy alongside that is..."

  • "We just had a delivery of something special — you might like to hear about it."

  • "This is one of those combinations that just works really well together."


Sharing Suggestions


  • "That's a great dish for two to share if you'd like to add another to the table."

  • "If you're sharing tonight, I'd also suggest..."

  • "For larger groups, we usually recommend ordering a few extra sides to pass around."

  • "That's a wonderful centrepiece dish — it goes beautifully with a couple of lighter sides."


Soft Closing Phrases (After a Guest Hesitates)


  • "No pressure at all — just worth knowing it's there."

  • "I'll leave the menu with you in case you change your mind."

  • "Totally understood — I'll let the kitchen know and come back if you need anything."

  • "Absolutely — we can always add something later if you'd like."


The best upselling feels like helpful hospitality.


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