
Refund & Revision Policy
Last Updated: 24 July 2025
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Thank you for using Restaurantsforms.com. We are committed to delivering high-quality digital tools and services tailored to restaurant professionals. Please read our policy carefully to understand your rights and obligations regarding refunds and revisions.
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1. Digital Product Downloads (PDFs and Images)
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All premade PDF tools, templates, guides, and digital resources on our website are provided completely free of charge. Since these products are priced at $0.00 and require no payment, refunds are not applicable.
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If you encounter any technical issues (such as corrupted files or download errors) with our free digital resources, please contact us at info@restaurantsforms.com and we'll promptly resolve the issue by providing a new copy or alternative access.
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2. Utility Tools
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We offer free utility tools
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These tools are completely free to use and accessible without charge. No refunds are applicable as no payment is required.
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3. Custom Services (Forms, Templates, SOP Creation, etc.)
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Service Discontinued
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4. EU & UK Customers (Right of Withdrawal)
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In accordance with EU/UK consumer laws, the 14-day "cooling-off" period for refunds does not apply to:
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Digital content once download/access has begun with consumer consent
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Customized goods or services that have been started or completed
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By using our services, you acknowledge and agree to waive the right of withdrawal under these exceptions where applicable.
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5. Contact & Support
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For any questions about your order, technical support, or revision requests, please contact us at:
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📧 info@restaurantsforms.com
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We aim to respond within 48 hours (excluding weekends and holidays).
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Summary
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📥 Free PDFs: All digital downloads are completely free - no refunds needed
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🛠Free Utilities: Generators are free to use
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✅ Legal Compliance: We comply with EU/UK laws on digital goods and services