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Refund Policy

Refund Policy Last Updated: 22 May 2026

All Sales Are Final

All payments made on RestaurantsForms.com for download plans and subscription fees are final and non-refundable.

Why We Do Not Offer Refunds

RestaurantsForms.com provides full, free browsing and viewing access to the entire Restaurant Forms Library before any purchase is required. Every visitor can preview all available resources — including forms, templates, checklists, guides, and SOPs — prior to purchasing a download plan. Because customers have the opportunity to fully evaluate the content before committing to a purchase, we are unable to offer refunds once download access has been granted.

By completing a purchase, you acknowledge that you have had the opportunity to browse and preview all available resources and that you agree to waive your right to a refund once access has been activated.

Digital Products

All resources on RestaurantsForms.com are digital products delivered electronically in Microsoft Word (.docx) format. Due to the instant nature of digital access, no refunds, exchanges, or cancellations can be processed after a download plan has been activated or a file has been accessed.

Exceptions

While all sales are generally final, RestaurantsForms.com may, at its sole discretion, review refund requests in the following circumstances:

  • Duplicate charges resulting from a payment processing error

  • Verified technical failures that prevented access from being granted after payment was confirmed

If you believe you qualify for an exception, please contact us at info@restaurantsforms.com within 7 days of the transaction. We will make reasonable efforts to investigate and resolve the matter.

Technical Support

If you experience any difficulty accessing your download plan or downloaded files, please contact us at info@restaurantsforms.com before assuming a refund is necessary. We will do our best to resolve technical issues promptly.

PayPal Payments

All payments are processed through PayPal. Any payment disputes or chargebacks initiated through PayPal that are not covered by the exceptions above may result in the suspension or permanent termination of your account.

Library Changes

The Restaurant Forms Library may be updated, expanded, reorganized, or modified at any time. The availability of specific resources may change over time. Refunds will not be issued due to changes in library content during an active plan period.

Contact Us

For any questions regarding this Refund Policy, please reach out to us:

Email: info@restaurantsforms.com

Response Time: Within 48 hours (excluding weekends and public holidays)

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