Establishment Name: ______________________________
Location / Branch: _______________________________
Application Reference No.: ________________________ (For office use)
Position Applied For
Position: Restaurant Server
Employment Type: ☐ Full-Time ☐ Part-Time ☐ Casual / On-Call ☐ Seasonal ☐ Temporary Contract
Preferred Shift: ☐ Breakfast / Morning ☐ Lunch / Midday ☐ Dinner / Evening ☐ Overnight / Late ☐ Flexible
Date of Application: ______________________________
Personal Information
Full Legal Name: __________________________________
Preferred Name / Goes By: _________________________
Date of Birth: ____________________________________ (Where required by local labour law) Gender: ☐ Male ☐ Female ☐ Non-Binary ☐ Prefer Not to Say (Optional)
Nationality: ______________________________________
National ID / Passport Number: _____________________ (Where required by local labour law)
Phone Number (Primary): __________________________
Phone Number (Secondary / WhatsApp): ______________
Email Address: ____________________________________
Current Address: __________________________________
City / Town: ______________________________________
Province / State / Region: _________________________
Postal Code: _____________________________________
Country: _________________________________________
Are you legally authorised to work in this country? ☐ Yes ☐ No
Do you require a visa or work permit sponsorship? ☐ Yes ☐ No ☐ Not Applicable
Work Permit / Visa Type (if applicable): _______________
Work Permit Expiry Date (if applicable): ______________
Are you at least the minimum legal working age in this country?
☐ Yes ☐ No
Do you have any physical limitations that may affect your ability to perform the duties of this role? (Optional — reasonable accommodation can be discussed) ☐ Yes ☐ No
If yes, please describe: _______________________________
Availability
Available Start Date: ______________________________
Notice Period at Current Employer (if applicable): ______
Days & Hours Available
Day | Available? | From | To |
Monday | ☐ Yes ☐ No | _______ | _______ |
Tuesday | ☐ Yes ☐ No | _______ | _______ |
Wednesday | ☐ Yes ☐ No | _______ | _______ |
Thursday | ☐ Yes ☐ No | _______ | _______ |
Friday | ☐ Yes ☐ No | _______ | _______ |
Saturday | ☐ Yes ☐ No | _______ | _______ |
Sunday | ☐ Yes ☐ No | _______ | _______ |
Maximum Hours Available Per Week: _________________
Are you available to work: ☐ Breakfast Shifts ☐ Lunch Shifts ☐ Dinner Shifts ☐ Weekends ☐ Public Holidays ☐ Split Shifts ☐ Double Shifts ☐ On-Call / Last-Minute Cover ☐ Overnight / Late-Night Closing
Are there any dates or periods you are NOT available?
Education
Highest Level of Education Completed: ☐ Some High School ☐ High School Diploma / Matric ☐ Vocational / Trade Certificate ☐ Diploma ☐ Bachelor's Degree ☐ Postgraduate ☐ Other: ____________
Institution Name: __________________________________
Field of Study (if applicable): _______________________
Year Completed: ___________________________________
Hospitality / Culinary School Attended (if applicable): ___
Qualification Obtained: _____________________________
Employment History
Please list your three most recent employers, starting with the most recent.
Most Recent Employer
Company Name: ____________________________________
Position Held: _____________________________________
Employment Dates: From ______________ To ___________
Full-Time / Part-Time: ______________________________
Supervisor Name & Title: ____________________________
Supervisor Contact Number: _________________________
May we contact this employer? ☐ Yes ☐ No
Reason for Leaving: ________________________________
Key Responsibilities: ________________________________
Previous Employer
Company Name: ____________________________________
Position Held: _____________________________________
Employment Dates: From ______________ To ___________
Full-Time / Part-Time: ______________________________
Supervisor Name & Title: ____________________________
Supervisor Contact Number: _________________________
May we contact this employer? ☐ Yes ☐ No
Reason for Leaving: ________________________________
Key Responsibilities: ________________________________
Previous Employer
Company Name: ____________________________________
Position Held: _____________________________________
Employment Dates: From ______________ To ___________
Full-Time / Part-Time: ______________________________
Supervisor Name & Title: ____________________________
Supervisor Contact Number: _________________________
May we contact this employer? ☐ Yes ☐ No
Reason for Leaving: ________________________________
Key Responsibilities: ________________________________
Server Experience
Total Years of Restaurant / Hospitality Experience: ______
Types of Establishments Worked In: ☐ Casual Dining ☐ Family Restaurant ☐ Fine Dining ☐ Fast Casual ☐ Fast Food / QSR ☐ Hotel Restaurant ☐ Resort Restaurant ☐ Rooftop / Sky Bar ☐ Bar / Pub / Tavern ☐ Café / Bistro / Patisserie ☐ Catering Company ☐ Event Venue ☐ Casino / Entertainment Venue ☐ Cruise Ship / Airline Catering ☐ Food Truck / Pop-Up ☐Other: ______________________
Average Number of Tables Managed Per Shift: __________
Largest Section Managed (number of guests): ___________
Have you worked in a high-volume or high-pressure environment?
☐ Yes ☐ No
Food & Beverage Knowledge
Do you have experience with: ☐ Wine Service & Wine Pairing ☐ Sommelier-Level Wine Knowledge ☐ Beer & Craft Beer Service ☐ Cocktail Service & Mixology ☐ Spirits & Liquor Knowledge ☐ Non-Alcoholic / Mocktail Service ☐ Upselling Menu Items ☐ Suggestive Selling Techniques ☐ Allergen Awareness & Dietary Requirements ☐ Vegan / Vegetarian Menu Knowledge ☐ Halal / Kosher Menu Knowledge ☐ Gluten-Free & Special Diet Accommodation ☐ Banquet & Gala Service ☐ Room Service ☐ Private Event & Function Service ☐ Food Running & Expediting ☐ Bar Service / Bartending ☐ Barista / Coffee Service ☐ Cash Handling ☐ Credit Card & Digital Payment Processing ☐ Tableside Service (Carving, Flambe, etc.) ☐ Silver Service / Butler Service ☐ Tray Service
Do you hold a responsible alcohol service certification? (e.g., RSA, WSET, TIPS, ServSafe Alcohol, or local equivalent) ☐ Yes ☐ No If yes, please specify: ________________________________
Do you hold a food safety/food handler's certificate? (e.g., Food Safety Level 2, ServSafe, or local equivalent) ☐ Yes ☐ No If yes, please specify: ________________________________
Point Of Sale (Pos) & Technology Experience
Please indicate systems you have used: ☐ Toast ☐ Micros (Oracle) ☐ Aloha (NCR) ☐ Lightspeed ☐ Square ☐ Clover ☐ Revel Systems ☐ TouchBistro ☐ Poster POS ☐ Shopify POS ☐ Yoco (South Africa / Africa) ☐ Ikentoo ☐ Comtrex ☐ Other: ______________________
Are you comfortable learning new POS systems quickly? ☐ Yes ☐ No
Do you have experience with: ☐ Reservation / Booking Systems (OpenTable, ResDiary, Dineplan, etc.) ☐ Online Ordering Platforms (Uber Eats, Mr D, Deliveroo, DoorDash, etc.) ☐ Inventory Management Systems ☐ Tip Reporting & Payroll Time Clocks
Language Skills
For international restaurants, multilingual staff is a significant asset.
Language | Speak | Read | Write | Proficiency Level |
English | ☐ | ☐ | ☐ | ☐ Basic ☐ Conversational ☐ Fluent ☐ Native |
_____________ | ☐ | ☐ | ☐ | ☐ Basic ☐ Conversational ☐ Fluent ☐ Native |
_____________ | ☐ | ☐ | ☐ | ☐ Basic ☐ Conversational ☐ Fluent ☐ Native |
_____________ | ☐ | ☐ | ☐ | ☐ Basic ☐ Conversational ☐ Fluent ☐ Native |
Customer Service
What does excellent customer service mean to you?
Describe a time you handled a difficult or unhappy guest situation and the outcome:
Describe a time you went above and beyond for a guest:
How do you handle working under pressure during a busy service?
Personal Attributes & Soft Skills
Please tick all that apply to you:
☐ Strong communication skills ☐ Team player ☐ Works well independently ☐ Punctual & reliable ☐ Detail-oriented ☐ Calm under pressure ☐ Positive attitude ☐ Fast learner ☐ Problem solver ☐ Physically fit & able to stand for extended periods ☐ Comfortable with multi-tasking ☐ Professional presentation & grooming standards ☐ Able to carry multiple plates / trays
Certifications, Training & Additional Skills
Please list any certifications, training programmes, awards, competitions, or additional skills relevant to this position:
Certification / Training / Skill | Issuing Body / Institution | Year Obtained |
First Aid Certification: ☐ Yes ☐ No
Fire Safety Training: ☐ Yes ☐ No
Health & Safety Induction (Previous Employer): ☐ Yes ☐ No
References
Please provide two professional references, preferably from previous hospitality employers.
Reference 1
Full Name: _______________________________________
Relationship to You: ______________________________
Company / Establishment: _________________________
Job Title: ________________________________________
Phone Number: ___________________________________
Email Address: ___________________________________
How long have they known you? ____________________
Reference 2
Full Name: _______________________________________
Relationship to You: ______________________________
Company / Establishment: _________________________
Job Title: ________________________________________
Phone Number: ___________________________________
Email Address: ___________________________________
How long have they known you? ____________________
Emergency Contact Information
Full Name: _______________________________________
Relationship: _____________________________________
Phone Number (Primary): __________________________
Phone Number (Secondary): ________________________
Email Address: ___________________________________
Compensation Expectations
Expected Hourly Rate / Monthly Salary: _______________
Are you comfortable with a tip-based / gratuity income structure? ☐ Yes ☐ No
Do you have your own reliable transport to and from work? ☐ Yes ☐ No
Do you have a valid driver's licence? ☐ Yes ☐ No (Useful for offsite catering or deliveries)
Applicant Declaration
I certify that all information provided in this application is true, accurate, and complete to the best of my knowledge. I understand that any false, misleading, or omitted information may result in disqualification from the selection process or termination of employment if I have already been hired.
I consent to the verification of all information provided, including contacting previous employers and references. I also consent to the processing of my personal information for the purposes of this employment application, in accordance with applicable data protection and privacy legislation.
Applicant Full Name (Print): __________________________
Applicant Signature: __________________________________
Date: _______________________________________________
For Office Use Only
Received By: _______________________
Interview Date: _____________________
Interviewer: ________________________
Outcome: ☐ Successful ☐ Unsuccessful ☐ Waitlisted
Notes: _____________________________