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Restaurant Dietary Quick-Reference Staff Training Guide


What Is Veganism?


Veganism excludes all animal products — not just meat. It is important to understand that different vegans follow this for different reasons, and their strictness varies accordingly.


Type of Vegan

Motivation

Strictness Level

Key Service Notes

Ethical vegan

Animal rights and welfare

Very strict

May ask about sourcing and preparation methods

Environmental vegan

Reducing carbon footprint

Strict

Often interested in locally sourced and organic options

Health vegan

Personal health benefits

Moderate

May be more flexible with trace ingredients

Plant-based dieter

Primarily dietary, not lifestyle

Flexible

May make occasional exceptions



Always Avoid: Complete Ingredient List


Category

Ingredients to Avoid

Meat and fish

All meat, poultry, fish, seafood, shellfish, and insects

Dairy

Milk, cheese, butter, cream, yogurt, ice cream, ghee, whey, casein

Eggs

Chicken eggs, duck eggs, all egg-based products

Animal by-products

Honey, royal jelly, gelatin, lard, tallow, duck fat

Hidden ingredients

Albumin (egg protein), cochineal/carmine (red dye from insects), shellac (insect glaze), isinglass (fish-derived, used in wine/beer clarification)

Controversial ingredients

White sugar (may be processed with bone char), wine and beer (may use animal fining agents), fresh pasta (often contains eggs), some margarines (may contain dairy derivatives)


Dairy Substitution Guide


Original Dairy

Vegan Substitutes

Best Used For

Milk

Oat, almond, soy, rice, coconut, hemp, pea milk

Cooking, baking, coffee, cereals

Cream

Coconut cream, cashew cream, silken tofu

Sauces, soups, desserts

Butter

Vegan butter (e.g., Violife, Flora), coconut oil, avocado

Baking, sautéing, finishing

Cheese

Nut-based, soy-based, coconut-based alternatives

Topping, sauces (use sparingly — quality varies)

Yogurt

Coconut, almond, or soy-based yogurt

Dressings, dips, desserts

Ice cream

Coconut, cashew, or oat-based frozen desserts

Dessert service


Egg Substitution Guide


Purpose

Vegan Substitute

Ratio

Binding (patties, burgers)

Ground flax + water (flax egg)

1 tbsp flax + 3 tbsp water = 1 egg

Binding (baking)

Ground chia + water

1 tbsp chia + 3 tbsp water = 1 egg

Leavening

Baking soda + vinegar or lemon juice

½ tsp baking soda + 1 tbsp acid = 1 egg

Moisture (baking)

Applesauce, mashed banana, silken tofu

¼ cup = 1 egg

Foaming (meringue, cocktails)

Aquafaba (liquid from canned chickpeas)

3 tbsp = 1 egg white

Scrambled egg alternative

Firm tofu with turmeric and nutritional yeast

To taste


Building Vegan Umami


Umami Source

Application

Mushrooms (multiple varieties)

Stocks, roasting, as a main protein element

Miso paste

Dressings, glazes, soups, and marinades

Tamari (gluten-free soy sauce)

Sauces, stir-fries, and seasoning

Nutritional yeast

Cheesy flavour in sauces and on pasta

Sun-dried or roasted tomatoes

Pasta, salads, sandwiches, dips

Seaweed (nori, wakame, kombu)

Broths, sushi-style dishes, and seasoning

Aged balsamic vinegar

Dressings, reductions, finishing

Fermented black beans

Stir-fries, sauces, Asian-inspired dishes


Sample Vegan Menu Ideas


Course

Dish Idea

Breakfast

Tofu scramble with nutritional yeast, turmeric, and seasonal vegetables

Breakfast

Chia pudding with coconut milk, fresh berries, and toasted seeds

Breakfast

Avocado toast with hemp seeds, cherry tomatoes, and microgreens

Starter

Cauliflower buffalo wings with cashew ranch dip

Starter

Gazpacho with avocado and herb oil

Main

Jackfruit tacos with lime-cilantro slaw and pickled red onion

Main

Mushroom Wellington with herb-crusted puff pastry

Main

Stuffed acorn squash with wild rice, cranberries, and pecans

Main

Eggplant parmesan with cashew mozzarella

Main

Buddha bowl with quinoa, roasted vegetables, and tahini dressing

Dessert

Chocolate avocado mousse with coconut whipped cream

Dessert

Cashew cheesecake with date-nut crust

Dessert

Aquafaba meringue with seasonal fruit compote


Service Standards: What Every Staff Member Must Know


Do

Don't

Verify all ingredients — including stocks, sauces, dressings, and oils

Assume a dish is vegan without checking every component

Change gloves AND wash hands before preparing a vegan dish

Just change gloves without washing hands first

Inform guests clearly if cross-contamination is a risk

Promise a fully vegan environment if it cannot be guaranteed

Confirm wine and beer pairing options are vegan-friendly before suggesting

Recommend standard wines without checking fining agents

Ask whether the guest wants to know about controversial ingredients

Decide for them

Never assume flexibility — always ask

Assume a healthy vegan and an ethical vegan have the same requirements



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