Blog & Guide Articles

Discover how the 10/80/10 delegation rule can revolutionize your restaurant management style. This proven framework helps you delegate effectively without losing control, empowering your team while reducing your stress. Learn specific applications for kitchen operations, staff training, inventory control, and customer service that boost productivity and create stronger accountability systems in your restaurant.

Discover how a Positive Restaurant Manager Naysayer can boost your team's decision-making, prevent costly mistakes, and drive innovation. Learn practical implementation strategies, avoid common pitfalls, and transform constructive criticism into competitive advantage for your restaurant business.

Master internal restaurant photo reporting with this comprehensive guide. Learn the 4W framework, technical tips, and communication strategies that help restaurant managers document deliveries, equipment issues, and operational standards effectively. Save time, reduce conflicts, and improve stakeholder communication.

Master W-shaped restaurant management skills across operations, finance, HR, marketing, and technology. Boost performance with this multi-specialist approach.

Discover how the SQUARE Framework transforms chaotic learning moments into systematic staff development. This proven system helps restaurant teams quickly assess situations, access resources, connect with experts, and execute solutions—all during actual service. Learn the six-step process that reduces training time, improves customer satisfaction, and builds confident, knowledgeable staff who can handle any situation.

Practical Information Training gives restaurant servers the hands-on skills to handle small but essential operational tasks—like adjusting equipment, troubleshooting tech, and managing emergencies—without waiting for a manager. This focused approach builds confidence, reduces downtime, and keeps service running smoothly.

In the hectic world of restaurant management, vendor visits often feel more like interruptions than opportunities. "Supplier Speed-Dating" flips the script by turning rep meetings into fast, focused sessions that respect your time and deliver real value. Discover how this simple format brings structure to supplier interactions, improves comparisons, and reclaims hours of your day—without sacrificing strong vendor relationships.

Most restaurants have detailed floor plans for guests but completely overlook creating resource maps for staff. This oversight costs precious time, creates unnecessary stress, and slows down operations when speed matters most.

In the fast-paced world of restaurant operations, management strategies that seem counterintuitive often yield the most impressive results. While countless articles discuss the importance of managers being present on the dining room floor, few explore the strategic implementation of having floor managers actively serve tables during service. This approach goes beyond simple visibility—it represents a calculated operational strategy that can transform restaurant culture, servi

The restaurant industry has undergone a digital transformation, with online ordering systems becoming the backbone of modern food service operations. For restaurant managers, mastering these digital procurement platforms is no longer optional—it's essential for maintaining competitive advantage, controlling costs, and ensuring operational efficiency. This comprehensive guide provides restaurant managers with the knowledge and best practices needed to excel in online ordering

The modern restaurant industry faces unprecedented challenges in maintaining consistent service quality while managing operational costs. Traditional front-of-house structures often leave critical micro-tasks overlooked, creating gaps in service delivery that can significantly impact guest satisfaction and operational efficiency. The solution lies not in hiring additional staff, but in reimagining how existing team members contribute to the restaurant's success beyond their p

The restaurant industry operates at a relentless pace, where split-second decisions can determine whether a customer leaves satisfied or disappointed. In this high-pressure environment, effective communication between staff members becomes not just beneficial but essential for success. One communication framework that has proven particularly valuable in hospitality settings is the 1-3-1 Rule—a structured approach that transforms how teams address challenges and make decisions

Running a successful restaurant requires more than exceptional food and friendly service. While most restaurant managers focus exclusively on daily operations—putting out fires, managing staff, and ensuring customer satisfaction—they often overlook one of the most critical tools for long-term success: monthly audits.